General FAQs

Clients FAQs

IN THE HOME: 1.Match the size of the pot with that of the plate of the stove to avoid loss of energy 2. Regulate geyser temperatures to as near body temperature as possible 3. Replace all incandescent lamps with Light Emitting Diodes (LED) that consume less power that consume less power 4. Switch Off all appliances that are not in use to conserve energy Switch off your stove five minutes before finishing cooking as the generated heat would enable you to adequately finish cooking when your stove is off IN INDUSTRY and FARMING: 1. Give efficiency of the pump due consideration while selecting one 2. Monitor all important system parameters like motor KW, pump head and flow temperatures 3. Use pumps in series and parallel so that mismatch in system design or variations in operating conditions can be handled properly 4. Retrofit old electric motors with high efficiency motors 5. Where a group of electrical machines operate independent of each other, starting can be staggered to avoid the Maximum Demand charge during starting 5. Use power factor correcting equipment like capacitor banks to keep the power factor in the range of 0.95 to 1. 6.The current tariff structure has Time of Use rates where an on-peak rate is higher than the off-peak rate hence customers can benefit by shifting production volume to off-peak periods and enjoy a lower rate 7. Utilisation and Load factors should be maximized in order to reduce the unit cost of production 8. Avoid illegal connections and pay for your consumption as it is not only a reputational issue but behavior that saves money as penalties would not levied on honest consumers
Net Metering was introduced to allow customers to reduce their electricity purchases from distribution networks through generation of own electricity It also allows customers to purchase power at a lower step in the tariff There is reduction of national demand thus reducing load shedding in the long run It promotes sustainable renewable energy sources, small scale investments, value addition and electricity market development It allows import substitution of energy thus save scarce foreign currency resources through rooftop electricity generation.
Transformers are manufactured at ZENT in Southerton and other recommended suppliers.

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